Product / Chat Bot Builder

Build AI and rules-based bots without code.

Design bot journeys that answer repetitive questions and hand off to a human the moment they need to.

Trigger
AI Reply
Escalate
Build chat automation with a visual flow builder — no code required
Enhance every flow with AI to understand, respond, and adapt in real time
Connect a single flow to every channel for one consistent experience

Build smart, automated chatbots without coding.

Create powerful chatbots that adapt to your customers. Configure behavior, conditional flows, data lookups, and a wide range of actions — all in one visual builder.

  • Fully customizable behavior tailored to your business.
  • Conditional logic for dynamic, personalized conversations.
  • Real-time data lookups to enrich every interaction.
  • Trigger actions like webhooks, emails, Google Sheets writes, and more.
Chatbot flow automation builder showing AI integration, message, and agent invite nodes

Add AI to every chatflow.

Layer AI into your bot flows. Generate dynamic responses, understand customer intent, and automate context-aware conversations.

  • AI-driven responses for natural, human-like conversations.
  • Context awareness — the bot remembers previous interactions and user data.
  • Combine AI with your existing chat logic seamlessly.
  • Boost efficiency by automating complex tasks instantly.
AI integration node showing OpenAI gpt-4.1-nano assistant in the chatbot flow builder

Seamlessly escalate to a human agent.

Make sure customers always get the help they need. Hand off complex conversations to a live agent automatically, without losing context.

  • Automatic escalation when the bot can't resolve an issue.
  • Smooth handoff with the full conversation passed to the agent.
  • Higher CSAT thanks to timely human support when it matters.
Invite agent node escalating chat from AI integration to a human agent

Connect your chatbot to any channel.

Reach customers wherever they are. The chat bot builder works across live chat, Messenger, Instagram, Telegram, WhatsApp, SMS, and more — one flow, every channel.

  • Universal integration: live chat, Messenger, Instagram, Telegram, WhatsApp, SMS, and more.
  • One consistent experience across every channel.
  • Centralized management — every conversation in one dashboard.
  • Triggers and actions work the same way on every channel.
Chat flow with channel connection menu listing Telegram, WhatsApp, Messenger, Instagram, LiveChat and more

Ready to modernize your support operation?

Get AvisoDesk live in minutes and give every customer fast, contextual, high-quality service.