Product / Knowledge Base

Publish a searchable help center your customers actually use.

Create and organize articles, deflect repetitive tickets, and keep documentation in lockstep with your product.

help.yourcompany.com
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Getting started

How to set up your shared inbox

Turn your knowledge base into a full documentation site.

Publish your help center as a fully functional website. Organize articles, guides, and documentation in a clean, searchable layout customers can navigate in seconds.

  • Clean, structured layout for guides, tutorials, and FAQs.
  • Powerful search that surfaces answers instantly.
  • Shareable links for every article and section.
Knowledge base documentation site with sidebar navigation and article content

Use your own custom domain.

Host your knowledge base on your own domain to maintain a seamless brand experience. No servers to manage.

  • Connect a custom domain (help.yourcompany.com) in minutes.
  • Strengthen your brand with a consistent URL and look.
  • Fully managed — no server, no DevOps required.
Knowledge base hosted on a custom domain help.acme-company.com

Create rich, well-structured documentation.

Build clear, engaging articles with a powerful editor. Structure content with headers, alerts, images, code blocks, and embeds.

  • Headers and sections to keep articles scannable.
  • Inline alerts and callouts to flag important information.
  • Images, video, code blocks, and embeds for technical content.
Knowledge base editor with alerts, paragraphs and content blocks

Train your AI assistant with your knowledge base.

Turn your documentation into a real support agent. Train your AI on your knowledge base so it answers customer questions with accurate, on-brand information.

  • Use your KB as AI training data with one click.
  • Deliver instant, accurate answers tailored to your product.
  • Keep AI responses consistent with your published documentation.
  • Improve support efficiency without growing your team.
New assistant configuration with provider, instructions, model and knowledge base toggle

Ready to modernize your support operation?

Get AvisoDesk live in minutes and give every customer fast, contextual, high-quality service.